-Reception duties: welcoming guests, organising and securing the comfort of their stay, providing all the necessary information and resolving the problems -administrative duties: carrying out all the necessary correspondence and communication, executing the collaboration with all booking providers, working in computer systems to distirbute and controll the reservations -accountant duties: taking and processing the payments, issuing receipts and invoices, being responsible for primary accounting documents and internet banking -Management functions - organising the collaboration with suppliers and constructing the work of all staff members - Marketing functions - searching for the ways to attract customers, SMM in facebook and instagram, organising events on the basis of the hotel -Maintaining and securing the observation of the hotel's principles and politics

- Written translation from Russian to English and from English to Russian of all the business documentation conducted between the factory and foreign customers and catalogues of foreign manufacturers - Carrying out interpretation of the negotiations during the visits of foreign customers to the factory and accompaniment of foreign customers during their cultural program in Samara - Performing telephone negotiations with foreign customers - Support the matching of the translations to the lexical, stylistical and semantic contents of original and the compliance with the requirements of using the scientific and technical terms and definitions.

Факультет экономики и управления, Менеджмент

Филологический факультет, Перевод и переводоведение

Rome Business School, Master in Marketing and Communications