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Candidate

Female, 39 years, born on 7 January 1986

Samara, I want to relocate (Other regions), prepared for business trips

International relationship \ Guest relations \ Travel project manager

3 000  in hand

Specializations:
  • Interpreter

Employment: full time, part time, project work, work placement

Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work

Work experience 17 years 10 months

October 2015currently
9 years 9 months
Индивидуальное предпринимательство / частная практика / фриланс

Samara

Interpreter/guide/translator
English interpreter\translator, tutor, Skype negotiations\HR interviews interpretation. I tutor 6-46 y.o. students privately and in groups. (Oct 2015-currently) FIFA WORLD CUP 2018. Team Russkie –Mice Market LLC. Fan groups of Australia and Costa Rica team leader; airport\hotel transfer escort of tour groups, hotel accommodation assistance, city touring& leisure time assistance (FAN zone, HORECA), check-in\out assistance (12.06.18-22.07.18, Samara host city). PAPA ROACH concert backstage interpreter, escort (06-June-2019). Patricia Kaas concert backstage interpreter, escort (11-Dec-2017). Cirque Du Soleil “Varekai” show backstage interpreter; interpreters team leader. I dealt with staff recruitment, maintained the operations of mounting\demounting, technical backstage escort (June, 2016). Limp Bizkit concert backstage interpreter, technical backstage escort (Nov, 2015). “ROSNEFT” Oil&Gas company and “Prime Shipping” shipping company Oil&Gas combined international conference. Interpreter for Media and Press . (2015)
June 2014October 2015
1 year 5 months
Gedza Primasole

Samara

Hotels, Restaurants, Food Service Industry, Catering... Show more

Brand manager
I was a creative manager within 4 (four) restaurants in Samara & Ufa Regions. I specialized at external & internal advertising, polygraphy, overall PR and promotion processes, created sales promotion, dealt with Mass Media, led all public relations. I intercommunicated with 4 CEOs and successfully built a creative work process simultaneously with all of them.
June 2013October 2014
1 year 5 months
Star Travel

Samara, startravel.ru

Public Services... Show more

Education abroad coordinator
Educational programs, internships, courses sale, visa support; the USA workshop participant.
April 2012June 2013
1 year 3 months
Marriott Renaissance Samara Hotel

Samara, www.marriott.com.ru/hotels/travel/kufbr-renaissance-samara-hotel/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Pro-active Sales Coordinator
I was responsible for a new corporate business finding (direct sales of the hotel services), potential customers monitoring, personal appointments in search of business and communicational connections; personal coordinating and support of all current business partners, problem situations salving by intercommunication between hotel departments.
August 2011December 2011
5 months
Costa Crociere
International hostess
Duties included welcome onboard and farewell presentations for up to 250 guests. Ship conferences and guided tours of the ship. Translations of all written information onboard, I produced the daily programme, escorted groups on excursions, assisted in translation in hospital onboard and escorted and translated for guests in hospitals ashore. I organized cocktail evenings, quizzes and many other entertainment events for the Russian speaking groups. I was responsible for all Russian emergency announcements onboard. I dealt with complaints and queries. Booking excursions, assisted immigration with handling of passports and I was responsible for all written communication for the Russian speaking guests and end of cruise reports.
November 2009August 2011
1 year 10 months
GC “Volgatransstroy-AKTIV”
General manager assistant
organizing General manager‘s business day scheduling and ensuring daily tasks were completed by all members of staff , document management, accounting and using a wide range of computer packages, telephone call allocation, business correspondence, working with hotels, airlines and booking tickets; Communicating with all members of staff on a daily basis and organizing all business correspondence and document management.
February 2009May 2009
4 months
“COSTA” JSC Construction and investment company
Translator
Written and oral translation of all construction and technical documentation, training and meetings; I worked at construction sites and translated meetings as a technical translator. Translation of technical terms in AutoCad from\in English in Technical Documentation Services (working and as-built drawings).
June 2007September 2007
4 months
Breakfast restaurant “Egg&I”
Waiteress
Serving customers, setting tables; Taking orders, cash handling, stock control and communicating with international customers, Reason of leaving: contract\visa closing
June 2007September 2007
4 months
«GAP INC»
Sales Assistant, merchandiser assistant
Giving advice to customers, working in the salesroom and shop windows, decorating the salesroom, direct sales and stock control. Reason of leaving: contract\visa ending.
November 2006May 2007
7 months
`Planeta-Fitness-Ladya'' JSC
Receptionist
Working with clients, providing information about the club to existing customers and potential customers , allocation of all telephone calls; Solving problems and communicating with all members of staff and members of the public. Reason of leaving: I moved to the USA to improve my English;
July 2005June 2006
1 year
«Mango-Zhiguli» CJSC
Sales Assistant, merchandiser assistant;
Giving advice to customers, working in the salesroom arranging shop windows, decorating the salesroom, stock control and direct sales; Giving a personal approach to every customer; Reason of leaving: I left to continue with my studies at the University.
July 2004August 2004
2 months
«VESNA» JSC cosmetic company
Secretary
General manager `s business day scheduling and ensuring daily tasks were completed by all members of staff , document management, accounting and using a wide range of computer packages, telephone call allocation, I dealt with all incoming business correspondence and communicated with members of staff at all levels. Reason of leaving: contract ended. Personal Goals: to improve my language skills and progress within a company gaining more responsibility and develop my leadership skills.

Skills

Skill proficiency levels
Английский язык
Written Translation
Time management
Деловая переписка
Organization Skills
Организаторские навыки
Пользователь ПК
Public Speaking
Customer Service
Teambuilding
Грамотная речь
Sales Management
Communication skills
Hospitality
Conflict resolution
Effective network & commitment
Decision making
Relationship building
Positive attitude
High levels of integrity
Attention to details
Business communication
Guest relations skills
Работа в команде

About me

I believe that throughout my work experience I have developed several essential skills demanded for the hospitality industry, such as relationship building, conflict resolution and commitment. I also appear to have become a good listener which is also very important for gaining guests’ trust. I am presently-looking with a good sense of humor as well as it’s extremely important to be able to put a smile on a guests’ face. I am able to work with people from different cultural backgrounds and meet their needs. If that field is covered, warm positive attitude would help you win points and reach the revenue target. I am driven to work as a pro-active & hard-working member of the team with exceptional communication skills. I would rather prefer to have a broad impact than just deliver results.   I like to think that this time I have something unique to offer to your company and I would be more than happy to perform my strong will and become a valued member of staff instantly. The USA visa B2 is valid.

Higher education

2008
Moscow State Pedagogical University Samara Branch
Faculty of Foreign Languages, Teacher of English
2003
Samara State Pedagogical College
Faculty of Foreign Languages, English phylology

Languages

RussianNative


EnglishC2 — Proficiency


FrenchA1 — Basic


GermanA1 — Basic


ItalianA1 — Basic


Professional development, courses

2012
MARRIOTT
MARRIOTT, Renaissance Samara Hotel, MARRIOTT Sales&Service Foundation training certificate
2011
Costa Cruises Inq
Costa Cruises Inq, International Hostess, Ready for Excellence International Host\Hostess course
2011
Costa Cruises Inq
Costa Cruises Inq, Fire prevention and fire fighting certificate
2011
Costa Cruises Inq
Costa Cruises Inq, Personal survival techniques certificate
2011
Costa Cruises Inq
Costa Cruises Inq, Personal safety and social responsibilities Certificate
2011
Costa Cruises Inq
Costa Cruises Inq, Elementary First Aid Certificate
2000
Samara State Arts School #1
Samara State Arts School #1, Samara State Arts School Certificate

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter