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Male, 34 years, born on 20 June 1991
Samara, metro station Kirovskaya, not willing to relocate, not prepared for business trips
Customer Service, Technical Support
30 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment: full time, part time, project work
Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work
Work experience 1 year 6 months
January 2015 — June 2015
6 months
Azre Hotel
Turkey, azrehotel.com
Manager
Making all the process between costumer and hotel,using complicated software to register idinities and report to authorities daily, controlling for if the rooms are clear and everything working well, controlling housekeeping team to complete daily tasks and basis by the way we need and I commended , billing , buying supplies , being responsible is hotel is ready for everrything and running , controlling social platforms and website , setting online prices in 5 different booking site, I quit this job to migrate Russian federation near my wife , I was well paid and me and my bosses was very likely to each other, I had been experience with people all over the world in there
November 2014 — January 2015
3 months
Azre Hotel Istanbul
Turkey, azrehotel.com
Receptionist
Making all the process between costumer and hotel,using complicated software to register idinities and report to authorities daily, controlling for if the rooms are clear and everything working well, taking payments in cash or credit card.
May 2014 — October 2014
6 months
Cafe Nero
Turkey, www.caffenero.com.tr
Senior warehouse manager
With SAP environment to communicate with ferryboats which has our shops inside , prepare and complete transfers via SAP and physically carry them to ships with crew
management inside warehouse and supply communication between 5 shops 4 of crews are inside ferryboats and one in harbor, check dates and stocks of food keep in mind automatize process give orders for new shipments hire new crew members, prepare documents of fired crew members etc.
January 2014 — May 2014
5 months
Turkey, www.ru.issworld.com
Costumer Support For Technical Issues in Project Turk.Net
Answering Calls incoming from ADSL and Metro Ethernet connection subscribers with a help request , communicating with technical team for advanced procedures , responding call reaching 200-300 per day , also responding English speaking costumers when there is no one from foreigner language team, setting data signal levels for adsl connections manually from administrative screen and using Call Center Software and online office environment.
Skills
Skill proficiency levels
About me
I've got High School Education of Intelligence Technologies and Culture from best 2 high schools of turkey (1 year one 2 year another but I get diploma from home ed. because of family problems) , also I work and studied about costumer management so long but my real proficiency is web design and multimedia ,I dropped Costumer Management Faculty after first grade when I migrated here , because of I am Turkish citizen when I came it was so good everybody wanted to work with a Turkish designer until plane... so before plane fall down I made 4 websites (they expired) now I am unemployed for a time was making my hobbies, now I am ready for put my all effort another job I will love , I had a lot of experience in Hi Tech as much as any expert from magazines such as PcNet / Chip Etc.
I have too desires having an IT job and being able to speak at my native English US language
Incomplete higher education
2015
Açık Öğretim Faculuty
Customer Management
Languages
Citizenship, travel time to work
Citizenship: Turkey
Permission to work: Russia, Turkey
Desired travel time to work: Doesn't matter