While working in the hospitality industry in a Management function over the last 10 years, I have been expanding my knowledge and experiences worldwide in both 4*and 5* Hotels and Resorts. Currently I am working as an Executive Assistant Manager at the Radisson Blu Hotel Lusaka/Zambia. My core strengths include, but are not limited to the following • Maintaining all standards in line with the Radisson Blu brand specifications • Actively managing and controlling of Budget, Forecasting and P&L • Overseeing all Operational departments • Regular briefings and communication meetings with the HOD team • Sales and Marketing support • Preparation of the yearly marketing plan. • Overviewing the Guest feedback programs in order to achieve positive outcomes My unrelenting ambition to grow has led me to undertake courses and self-development in Sales and Revenue Management to help fill gaps in my skillset. I applied these new skills to my position within a team as well as solo-work. I consider myself to be a self-starter and excel at staff motivation, I am a committed and reliable hands on person who wishes to achieve results. My calm, well-balanced nature complements the positions that I have undertaken.