Searched, established a business partnership and further communications and negotiations with all international suppliers; placing orders with further follow-up performance (mainly China); managed all import operation; oversee the process from planning /purchase till the delivery the goods to clients; controlled all deadlines (production, transporting, custom clearance, payments); participated in specialized exhibitions several times per year for monitoring of all new goods, meet new suppliers and support old partnerships; planned the budget, shipment and delivery schedule (month, year).

Service, housekeeping, laundry, weekly yacht provisioning, entertaining the guests and coordinating events, assisting with childcare, wardrobe care and assistance.

Check in on guests and address any needs they have; handles any special requests; supervise rooms before check-in; set employee schedules; train new and current employees; assist guests throughout the check-in/check-out process; contribute to the development of customer satisfaction programs; handle guest's mails and messages, and answer phone calls; recruit and control GRO team for their operations, etc.

Give a warm welcome to guests on arrival; respond quickly and efficiently to guest concerns; assist guests throughout the check-in/check-out process; relate information about amenities and other relevant information for incoming guests; contribute to the development of customer satisfaction programs; handle guest's mails and messages, and answer phone calls, etc.

Give a warm welcome to guests; attend guests throughout their stay with any requirements; serve meals & drinks; clean tables; explain safety regulations on board and scuba diving rules, etc.

The opening and promotion of new brand ( shops of footwear, bags, and accessories ); managed budgets as well as financial plans; recruited and controlled relevant staff; planed work schedules as per requirement; deal with customer queries and complaints; deal with the contractors and suppliers; certified with service standards staff of stores.

Promoted and led the marketing of restaurants. Managed budgets as well as financial plans. Recruited and controlled relevant staff for their specific operations. Planed work schedules as per requirement. Deal with customer queries and complaints. Deal with the contractors and suppliers. Certified with service standards staff of restaurants. Accomplishments: Organized special holidays sales promotion which increased sales, increased awareness and prestige of the restaurants.

Provide excellent service to the customers; organize and control all operations in the restaurant; cut costs; certify with service standards restaurant staff; staff recruitment; forecasted sales revenue, volumes, and profit. Achievements: Increased profit by 30% in one year.

Provide excellent service to the customers; organize and control all operations in the restaurant; cut costs; certify with service standards restaurant staff; staff recruitment.

Greet guests; serve drinks; clean tables; restock bar; help with inventory, etc

Faculty of Philology and Journalism, Teacher of Russian as a foreign language (professional retraining)

Management, Specialist in the field of Management

Faculty of Economics, Economist - accountant