• Deployment of the Modern Desktop system instead of the GIL System - handling the problems associated with it, solving, working together with the Modern Desktop developers. • Controlling the warehouse and controlling the movement of all IT assets of the company on the project • Participation in the audit of IT equipment • Organizing and supporting important business meetings • Using ITIL best practices I provided support for end users (near 500 users) by handling requests and calls • Administrating user accounts, devices, groups in Microsoft Intune Admin Center (Microsoft Endpoint)

• Using ITIL best practices I provided support for end users (near 1000 users) by handling requests and calls • Primary responsible for maintaining software and updates for accounting department. • Maintaining a warehouse of IT equipment, keeping it in a constantly updated status • Using ITIL best practices I provided support for end users (near 1000 users) by handling requests and calls I created and maintained knowledge base on solving issues and incidents. It helps to provide guidelines for existing and new IT staff, as result reduced time resolution. • Using corporate Active Directory, I was responsible for managing overall 1000 end users accounts (create and delete accounts, users’ group management, group policy assignment). • I was responsible for configuration and connection WiFi access points and Polycom HDX 7000 HD video conferencing system (in the amount of 4 pieces) at several sites – Atyrau-Aktau-Tengiz-Baku. As result business users got opportunity to conduct online meetings at remote site and proactively resolve questions\issues. • Primary responsible for launching of a new office “Wood” in Baku (200 users). I prepared implementation plan and coordinated work of service companies to make sure that all installations (e.g. network, telephony, servers) were done in a right sequence. Verified and accepted quality of work different teams who were responsible for network and datacentre configuration. Through my assignment all works have been completed within 2 weeks, as result business users (more than 200 people) were able to start work according to schedule without delays • By monitoring incident dashboard and providing assistance to the colleagues, I make sure that all issues and requests are resolved within agreed SLA. • I was a key technical resource on project Mobile Asset Management for YKK - Yeskertkish Kyzmet Kazakhstan. Through my assignment I was primary responsible for upgrade Windows Server from 2003 to 2012 & SQL from 2005 to 2012. Including database migration, data consistency check and access control verification. Moreover, one of the key milestones was implementation and configuration barcode WASP mobile devices. As result project has been implemented successfully for more than 30 people and reduced manual work by implementing digital technology (barcode readers). • Provided assistance to the remote sites (like Karabatan, Tengiz, Aktau, Bautino, Baku, Moscow, Severodvinsk and Sakhalin) by troubleshooting and resolving network and computer issues for more than 600 end users. • I was responsible for prioritizing requests from complexity and workload perspective between team members. Moreover, escalated complex issues to the next level of support, including vendor. • Provided suggestions and guidelines to the colleagues on setting up the Operating system, various specific software, and the principles of corporate network configuration according to the corporate and cybersecurity standards. • Primary responsible for implementation SafeQ printing services, which help to the whole company optimize and reduce cost for printing, moreover increased security and privacy. • Primary responsible for managing and maintaining lifecycle of IT hardware and procurement, including collaboration with suppliers and vendors. • Established and facilitated daily meetings with IT teams (SCCM Team, Networking team, IP Telephony team) in a foreign office (Kazakhstan, UK, India…). As result improved collaboration between different teams , including knowledge and best practices sharing. • Carrying out IT RFS - planning of work, hours to complete work, number of IT personnel involved. Planning travel, accommodation and meals (if required).

• Receiving calls from users, creating, processing requests • Install/configure antivirus software - Microsoft Forefront Endpoint • Install/configure of browsers for correct operation, various plug-ins to them • Install/configure of the software family Adobe, various utilities • Setting up office equipment (MFP, scanner, printer, etc.), setting up network printing, scanning in shared folders • Viewing, redistribution of requests – escalation to other IT departments, advices on setting up the OS, various specific software and the principles of working in the network and internet • Network diagnostics, troubleshooting for end users through remote administration • Update of the SONO, Tax Man etc. software for Accounting Dept • Procurement of necessary components, equipment and consumables in the office • Advising employees on software and technical issues, working with remote sites • Daily communication with foreign offices, including IT professionals

Work and maintenance of technical documentation at the compressor station KS-4 "Kulan" of the main gas pipeline "Kazakhstan-China". Preparation of applications for materials and equipment for the current year and for future years. Maintenance of instrumentation and instrumentation at the compressor station KS-4 "Kulan" of the main gas pipeline "Kazakhstan-China". There are training certificates from General Electric for the courses "SPEEDTRONIC Mark VIe Control System", "PCL803 Centrifugal Compressor", "LM2500 + Gas Turbine", and "BentleyNevada 3500 Vibration and Vibration Protection System".

Maintenance of instruments and instrumentation equipment at the Kulsary linear production control of the Makat-North Caucasus gas pipeline, work with the automatic control system for the MSKU gas pumping unit (Sistema-Service company, St. Petersburg).

Информационных технологий и автоматики, Автоматизация и управление

IT Expert, Организация IT процессов

Total Safety JV

Hemmersbach, Project Management Basics

Hemmersbach, Intermediate Technician Training

General Electric, Тест сдан

General Electric, Тест сдан

General Electric, Тест сдан

General Electric, Тест сдан